FAQ
Frequently
Asked
Questions
Services &
Process
What types of projects do you handle?
At Deep Purple Creative, we handle diverse creative projects, including:
Brand identity, logo, and visual language systems
Packaging and label design
Website design & digital growth strategies
Illustration, storyboards, and visual storytelling
Each project is crafted with strategy, creativity, and clarity to help your brand stand out.
How does the design process work?
Our design process is structured yet collaborative:
Discover: We learn about your brand, goals, and audience.
Define: We clarify strategy, scope, and direction.
Create: We develop concepts, refine designs, and iterate.
Deliver: We produce final deliverables ready for launch or print.
Throughout the process, we keep you involved for feedback so the final output aligns with your vision.
Do you provide revisions?
Yes — every project includes a set number of revision rounds. We ensure you have enough opportunities to collaborate and refine until you’re satisfied with the results.
Do you offer logo and brand identity design?
Absolutely. We design complete logo and brand identity systems that include visual language, typography, colour palettes, and brand guidelines to help your business communicate consistently and memorably.
Do you design websites?
Yes — we create responsive, SEO-friendly websites that are fast, clean, and built to support your business growth. Every website is designed with user experience and conversion in mind to help you attract and retain visitors.
Do you offer content or copywriting services?
Yes. We provide website content and brand copywriting as part of our design services when required, ensuring the content complements your visual identity and speaks directly to your audience.
Communication &
Collaboration
How do you communicate during a project?
Communication is flexible and client-first. We can work via email, phone, WhatsApp, or video calls — whichever channel works best for you. Clear, timely communication ensures the project stays aligned with your expectations.
Do we need to meet in person?
Not necessarily. Most projects are handled remotely, but if you prefer an in-person meeting in Kochi or nearby, we’re happy to arrange it.
Payments &
Pricing
How does pricing work?
All projects are quoted upfront, and pricing remains fixed unless the scope of work changes. This ensures transparency and no surprises during the engagement.
When do payments need to be made?
Projects usually start with a 50% advance payment before work begins. For larger or long-term projects, milestone-based or split payments can be arranged based on the scope and timeline.
All payment terms are clearly discussed and confirmed before the project starts to ensure transparency and smooth progress.
Other
Questions
Will you work with startups?
Absolutely. We love working with startups and new brands and can support everything from initial idea development to full brand launch and digital rollout.
Can freelancers collaborate with Deep Purple?
Yes. If you’re a creative professional interested in collaboration opportunities, email your portfolio to career@deeppurple.in — we’re always open to talent and partnership.
What if I’m not happy with the designs?
Client satisfaction matters to us. If you feel changes are needed, we revisit your brief, discuss adjustments, and refine the design to better match your expectations.
What happens if I need to cancel a project?
Cancellation terms depend on the project stage. If work hasn’t started, there’s no charge. If work has already commenced, charges apply only for the stages completed. Deep Purple Creative